OnTarget
Consulting + Research

market research services

gaining needed insight.
driving action.

We deliver a full range of market research services to help our clients gain the depth of knowledge and insight they need to drive and sustain business success.  We are passionate about giving our clients meaningful and actionable insights that will produce organizational understanding, support and call to action.


ANNUAL CUSTOMER AND EMPLOYEE SATISFACTION + LOYALTY ASSESSMENTS

  • Designed to measure current levels of customer and employee satisfaction and loyalty
  • Built to identify the key drivers to satisfaction and loyalty
  • Structured to maximize insight and drive organizational action

COMPETITIVE MARKET ASSESSMENTS
 

  • Designed to deliver an unbiased view of the competitive marketplace
  • Structured to assess an organization’s competitive position
  • Built to deliver a prioritized set of actions to improve performance

BENCHMARK STUDIES
 

  • Designed to provide a detailed assessment of company strengths and weaknesses
  • Providing actionable insight to direct moving-forward improvement actions
  • Structured to gain organizational understanding and buy-in to findings

NEW PRODUCT ASSESSMENTS
 

  • Designed to deliver and unbiased assessment of product value and uniqueness
  • Built to provide actionable insight to guide product development effectiveness
  • Structured to gain organizational understanding and buy-in to findings

FULL SCALE CONSULTING SERVICES

Speed the identifying, prioritizing and implementing of critical actions by pairing market research with consulting.